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Products
Ambient Living Series
Modular Battery Living Series
Portable Power Series
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English
Products
Ambient Living Series
Modular Battery Living Series
Portable Power Series
English
Hefei Kabutto Technology Co. Ltd. and its affiliate companies (collectively referred to as "we," "us," or "our") highly value and respect your privacy and the protection of your personal information.
We comply with the Cybersecurity Law of the People's Republic of China, the Provisions on the Protection of Personal Information of Telecommunications and Internet Users, and other applicable laws and regulations. Except as otherwise provided in this Privacy Policy, we will not disclose, share, or provide your personal information to any third party without your prior consent.
Before accessing, browsing, or using our website or any services provided by us, you are required to read and agree to this Privacy Policy, including our practices regarding the collection, use, storage, and disclosure of your information. If you do not agree with any part of this Privacy Policy, please immediately discontinue access to and use of our website and services.
This Privacy Policy is intended to help you understand what information we may collect through this website, why we collect such information, and how you may manage your personal information.
If you have any questions regarding this Privacy Policy, please contact us at: [email protected].
2.1 We may collect, use, retain, and, where necessary, disclose personal information for the purpose of providing services to you, including identifying users, responding to inquiries, handling communications, and providing customer support.
We may also provide content-based services and communications, including newsletters, surveys, promotional offers, marketing communications, and other informational materials that may be of interest to you.
2.2 When you submit an inquiry, message, customer support request, or after-sales service request through this website, we may collect the following information:
Name
Email address
Telephone number
Message content or inquiry details
Purchase platform information
Order number
Product model
Product serial number
Images, videos, or other files voluntarily uploaded by you
2.3 When you submit a business cooperation inquiry through this website, we may collect:
Name
Company name
Contact telephone number
Email address
Information regarding your proposed business cooperation or partnership
Such information is collected for the purpose of evaluating potential business opportunities and communicating with you regarding such opportunities.
2.4 To facilitate your use of our website and services, we may collect certain technical information generated during your use of the website, where necessary and appropriate.
Such information may include, without limitation:
Device information
Access records
Log information
Information relating to smart hardware products
Device model
Device ID
Other similar identifiers or technical records
We may use the information collected for the following purposes:
3.1 To provide services, customer support, security protection, fraud prevention, monitoring, record retention, backup management, and to ensure the security, reliability, and compliance of our products and services.
3.2 To improve existing products, website content, features, functionality, and user experience.
3.3 To optimize website layout, content presentation, and overall user experience.
3.4 To process business cooperation inquiries, evaluate partnership opportunities, and communicate with potential partners.
3.5 To respond to your inquiries, messages, after-sales support requests, and other service-related requests.
3.6 To invite you to participate in surveys or research relating to our products and services.
3.7 To conduct necessary security management, risk control, troubleshooting, and system maintenance activities.
Unless otherwise stated in this Privacy Policy or unless you have been notified and consented to a revised purpose of processing, your personal information will not be used for purposes beyond those described above.
As a general principle, we do not disclose or provide your personal information to third parties.
However, we may disclose your personal information without obtaining additional consent from you under the following circumstances:
4.1 Where such disclosure is necessary to process your inquiries, after-sales requests, or service-related requests.
4.2 Where disclosure is necessary to identify, contact, or pursue legal action against any person who may be causing injury to, or interference with, our rights, property, or interests, or those of others.
4.3 Where disclosure is required by applicable laws and regulations, or pursuant to a lawful request from a court, governmental authority, regulatory body, or other competent authority, including subpoenas, court orders, warrants, or similar legal processes.
4.4 Where disclosure is otherwise permitted or required by applicable law without the need for additional consent.
Where it is necessary to provide your information to our affiliates or third-party service providers in connection with a specific service, we will inform you of the relevant circumstances and, where required by applicable law, provide you with an opportunity to make an informed choice. Unless otherwise permitted by law, we will not provide such services involving the sharing of your information without obtaining your separate confirmation or consent.
5.1 The security of your personal information is of utmost importance to us. We implement reasonable and appropriate administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
While we take commercially reasonable measures to safeguard your personal information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, you acknowledge that the use of our website and services involves certain inherent security risks.
You are also responsible for helping to protect your personal information, including by safeguarding any passwords or authentication credentials associated with your account, where applicable.
When you use the Internet, other websites, applications, or online services may independently collect personal information or anonymous data about you. We do not control, monitor, or assume responsibility for the information collection practices of such third parties.
This Privacy Policy does not apply to information collected by external websites that you access through links provided on our website.
5.2 When you click on a third-party shopping link available on our website and leave our website, your browser may automatically transmit certain information to the destination third-party platform, including, but not limited to, your IP address, device information, and related technical data.
The collection, use, processing, and storage of such information are conducted independently by the relevant third-party platform and are governed by its own privacy policy and applicable terms.
We do not actively provide your personal information to such third-party platforms during the redirection process.
We strongly encourage you to review the privacy policy of any third-party platform before using its services or providing any personal information.
To enhance your browsing experience and improve the functionality of our website, we may use cookies and similar technologies to:
Recognize your visit and preferences;
Improve website performance and functionality;
Analyze website traffic and usage patterns;
Enhance user experience and content presentation.
You may manage, restrict, or disable cookies through your browser settings. However, doing so may affect the availability or functionality of certain features of our website.
We recommend that individuals under the age of 18 use our website and services only with the permission and guidance of their parent, legal guardian, or other authorized representative.
We do not knowingly collect, use, or disclose personal information of minors without appropriate authorization.
Parents or legal guardians may request that we cease collecting personal information relating to a minor under their care or request the deletion of such information, subject to applicable legal requirements.
We respect and protect your rights regarding your personal information.
Subject to applicable law, you may exercise the following rights by contacting us through the contact information provided on this website.
8.1 Right of Access and Correction
You have the right to request access to and correction of personal information that we hold about you.
8.2 Right to Deletion
You may request the deletion of your personal information under the following circumstances:
(1) The purpose of processing has been fulfilled or is no longer necessary;
(2) We cease providing the relevant services;
(3) We process your personal information in violation of applicable laws, regulations, or contractual obligations.
8.3 Right to Withdraw Consent
Where our processing of your personal information is based on your consent, you may withdraw such consent at any time.
Withdrawal of consent will not affect the lawfulness of any processing conducted prior to the withdrawal.
We will endeavor to respond to and process legitimate requests within fifteen (15) business days after receipt.
However, we reserve the right to refuse requests that are repetitive, excessive, unreasonable, or otherwise not required under applicable law.
9.1 To the fullest extent permitted by applicable law, we shall not be liable for any loss, damage, liability, or claim arising from any of the following circumstances:
9.1.1 Disclosure of your personal information where required by law or pursuant to a lawful request from a governmental authority, court, regulatory body, or other competent authority.
9.1.2 Any disclosure, loss, or compromise of personal information resulting from your own actions, omissions, negligence, or improper use of our services.
9.1.3 Any interruption, delay, suspension, degradation, or failure of services caused by hacking, computer viruses, malicious software, filtering of unlawful or unsolicited content, government actions, network failures, technical issues, communication line disruptions, information security incidents, or other circumstances beyond our reasonable control.
9.1.4 Any loss or damage arising from telecommunications failures, technical problems, network disruptions, computer malfunctions, system instability, force majeure events, or failures attributable to third-party service providers, telecommunications operators, or other external parties.
9.1.5 We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, regarding the availability, reliability, security, accuracy, completeness, or suitability of our website, services, or services provided by our partners and affiliates.
9.2 To maintain service quality and enhance user experience, we may conduct reasonable network diagnostics or connectivity checks when network-related issues are detected.
We reserve the right to amend, revise, or update this Privacy Policy from time to time.
If we make any material changes to the manner in which we collect, use, process, or disclose your personal information, we will provide notice through the email address you have provided, through notices posted on our website or application, or through other legally appropriate means.
Any such notification shall constitute effective notice of the relevant changes.
Your continued access to or use of our website or services following the effective date of any revised Privacy Policy will constitute your acknowledgment and acceptance of such changes.
Where a material change involves an expansion of the purposes for processing personal information, an expansion of data-sharing practices, or other significant changes affecting your rights and interests, we will obtain your explicit consent again through pop-up notices or other prominent means, where required by applicable law.